Overview 4

• TEXT MESSAGE MARKETING - THE RULES
• MESSAGING GUIDELINES - VIDEO
• 10-DLC & TOLL FREE - BEST PRACTICES
• FOOTERS

CTIA 1

• CTIA Short Code Monitoring Program Handbook v1.8 - 1/1/2021

Telephone Consumer Protection Act (TCPA) 7

• What is TCPA?
• Recent Changes to TCPA
• Background On TCPA
• CAN-SPAM Act - A Compliance Guide For Business
• Mandatory Disclaimer Language for Mobile Marketing

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Carrier Codes of Conduct 1

• CARRIER CODES OF CONDUCT