Reports

What is the difference between Current Total Supported Contacts and Current Keyword Opted-In Contacts in the Kiosk Summary?
To learn more about the difference between these two fields, hover over the little question mark icons. The following description is available:  ...
Thu, 25 Feb, 2021 at 7:39 AM
What does Aggregator Blastlisted mean?
The “Aggregator Blacklisted” total on the Mobile Summary report indicates:  Mobile numbers on a blocklist with the carrier/aggregator  Any mobile...
Thu, 13 Apr, 2023 at 1:09 PM
What Does Invalid Destination Mean?
It's important to keep in mind that Status Reports are provided directly from the Carriers and can have a variety of different meanings. If the destin...
Thu, 13 Apr, 2023 at 1:14 PM
Where can I see how many coupons were issued?
There are two places to look in the system to see how many coupons were issued for a particular offer.  To easily see how many coupons were issued for a...
Thu, 13 Apr, 2023 at 1:16 PM
What does Carrier Rejected as Invalid Service Type mean?
Our upstream partners have confirmed that the receiving number is a prepaid mobile with insufficient funds, a postpaid number, or a subscriber that opted ou...
Thu, 13 Apr, 2023 at 1:38 PM
Which report will show me how many opted in on the kiosk and texted the keyword?
The Mobile Summary report will show you a breakdown of opt-in sources for the entire account, including the number of contacts that joined with a kiosk or k...
Tue, 23 May, 2023 at 11:12 AM
What does Gateway Error mean?
"Gateway Errors" occur when messages sent from our system encounter issues passing through to our aggregators (ex: The remote server returned a...
Fri, 26 May, 2023 at 1:00 PM