Contacts
Step 1. From within the account in question, go to Contacts > View Contacts> Search for the contact's number > then Click the Edit button. ...
Thu, 10 Sep, 2020 at 1:31 PM
When a customer opts out of a campaign by replying with a recognized stop command such as "STOP", "QUIT", "CANCEL", "UN...
Thu, 25 Feb, 2021 at 7:04 AM
First you MUST have the contact phone number in order to look any further. Once you have this you can begin using the platform to see exactly what is happen...
Thu, 25 Feb, 2021 at 7:06 AM
When importing a list of phone numbers, we always recommend that the file be cleaned up FIRST. The easiest way to do this is to open the file in EXCEL or a ...
Thu, 16 Sep, 2021 at 1:33 PM
The webform wizard is designed to have custom height and width settings. For this reason the size of images will depend on where the webform will be placed ...
Thu, 16 Sep, 2021 at 1:36 PM
A phone number that is listed for a contact cannot be changed. The contact will need to opt-in with their new number. Once they do, the new number can start...
Thu, 16 Sep, 2021 at 1:39 PM
If there is a group of contacts that needs to be omitted from receiving a text blast, but they are not already on a list or campaign, the easiest way to exc...
Tue, 11 Apr, 2023 at 3:54 PM
Large lists of contacts can be deleted in a couple of ways: Imported File Import a CSV file containing the mobile numbers to be deleted. After the f...
Wed, 27 Dec, 2023 at 1:19 PM
Disclaimer Language Beneath Mobile Field - The language beneath the mobile field, cannot be hidden. By default, it appears on all forms that are linked to a...
Tue, 21 May, 2024 at 2:40 PM
Custom Fields do have strict character limits. If exceeded, data could be cropped, skipped, or the submissions could error. Custom 1 - allows for ...
Thu, 26 Sep, 2024 at 3:00 PM