Messaging

How do I create a QR Code for a campaign?
Campaign QR Codes are automatically created when you create a mobile campaign.  Click the QR Code icon for the desired campaign and you'll be able t...
Thu, 10 Sep, 2020 at 2:22 PM
Can we send texts with Emojis?
YES! Emojis Are Available! To use emojis in a blast, locate and click the Smiley Emoji in the composer and use the available menu to select the desired ...
Thu, 29 Dec, 2022 at 12:09 PM
Issues with Message Delivery
If you are not receiving messages from the system, here are some troubleshooting tips to track down and isolate the problem.  **WHATEVER YOU DO - PLEASE...
Thu, 10 Sep, 2020 at 2:28 PM
How do I join a text program without a kiosk?
Text to Join, scanning a QR code, and completing a webform are a few of the most common ways customers join a mobile campaign without using a kiosk.  Te...
Thu, 25 Feb, 2021 at 7:12 AM
How long does Inbound Data Capture stay on?
The Inbound Data Capture feature allows the contact to send information back into the system and save it to the selected field. When a message has Inbound D...
Thu, 25 Feb, 2021 at 7:15 AM
Can an MMS image be sent without a text or title?
An MMS message cannot be sent out without an accompanying text message. The MMS content title (or campaign name) and text message are required components of...
Thu, 25 Feb, 2021 at 7:18 AM
Can a US number text if they are abroad?
US Cellular subscribers can text in to a US short code from anywhere in the world. HOWEVER, please note that “message and data rates may apply” based on the...
Thu, 25 Feb, 2021 at 7:20 AM
Can I send a message to an international number?
Our system only supports messages sent to US and Canadian cellular carriers depending on the messaging code used.  Short Codes are country specific and ...
Thu, 25 Feb, 2021 at 7:23 AM
Can I Duplicate a Keyword?
Duplicating a keyword is easy, all you need to do are the following steps:  Step 1. Click Messaging from the platform menu. Step 2. Click Mobile C...
Thu, 25 Feb, 2021 at 7:25 AM
How do I Set-Up an FTP folder path for Drop & Go on macOS?
Transmit 5 is a macOS file transfer app to provides a simple and easy to set-up solution for using Drop & Go on macOS. The app allows uploads, downloads...
Thu, 25 Mar, 2021 at 4:45 PM