An SMS message sends up to 160 characters. With the automatic footer included, it allows for 114 additional characters.  MMS sends two versions,...

For accounts that use an age verification filter, here are some suggestions: Make sure that staff are promoting the system and reminding consumers who joi...

MMS positioning is largely a consequence of the OS (operating system).  Apple does not allow for forcing the positioning of the MMS Content. So, with iP...

No.  The Single-Tier reward type cannot be set to 1. The system does not recognize this selection as a loyalty campaign. To use "1" as the first ...

Editing existing QR codes will not update previously downloaded QR codes. These will still show the keyword in the message body.  To include instructions, ...

Yes! While the mobile platform offers flexibility to manage footer needs dynamically, the few characters saved by their removal is not worth the consequ...

This is usually the result when ~redeem~ in the reward message is aligned with a period (see image below).    Some devices read the [ . ] as an exte...

Dynamic Merge Fields (aka Message Personalization) are used to insert dynamic data into a text message. These fields can be found within message editors thr...

A PC's Command Prompt (CMD) can be used to test a connection to the FTP Folder Path, as well as drop the CSV file for use with Drop & Go.   Foll...