In general, we do NOT recommend reusing coupons due to complications, inconsistencies, and complaints arise when previously issued coupons are revised and r...

It's important to understand the difference between using ~coupon~ and ~redeem~ in a text message.  When using ~coupon~ the system will insert one o...

When redeeming an offer on the kiosk, the system will pull in the "coupon description" created in the mobile coupon itself on the confirmation scr...

Good news! Using the Clear Number button in the Digital Kiosk Wizard allows a mobile number to behave as if it were new in the system once again. This can b...

Kiosk group-engage settings have no impact or influence on auto-engagement messages active for the individual kiosks.  They are entirely distinct. 

To hide expired and redeemed offers on the kiosk, follow the steps below: Step 1. Sign in to the client's account, click MOBILE TOOLS, then click D...

Check the URL. Does it contain special characters or encoding? Special Characters produce special encoding when converted to a URL. For example, a websi...

Yes and no. Revising and reissuing coupons may lead to complications, inconsistencies, and complaints. We advise reissuing coupons when they meet the fo...

No. The KCM does not have the option to display a list of contacts for an account.  However, the KCM's available search field does allow staff to se...

The KCM provides a limited view of check-in activity.  The KCM check-in list will show all contacts that used the kiosk that day, or the last 15 contact...