Messaging
If a mobile number is unable to receive messages from the system, here are some guidelines to track down the problem. Have you opted out of receiving mes...
Tue, 20 Sep, 2022 at 11:20 AM
If someone accidentally opts out of your mobile campaign, they can easily opt back in by doing one of the following: Texting a Keyword: Tell them to text...
Fri, 30 Sep, 2022 at 3:17 PM
Our system only supports standard ASCII (American Standard Code for Information Interchange) characters. "ASCII is a 7-bit character set conta...
Thu, 10 Sep, 2020 at 2:13 PM
Not all phone carriers support MMS messaging. Any MMS message that is created will also include a non-MMS version of the message for the carriers that...
Wed, 24 Jan, 2024 at 12:52 PM
If you want a broadcast (text blast) to go out every week or every month, you have 2 options: 1) Use the Send Blast section of your Messaging menu to sc...
Thu, 10 Sep, 2020 at 2:15 PM
A Double Opt-in is an added layer of protection against accidental and unwanted opt-ins to a mobile campaign by requiring that contacts reply to a text mess...
Thu, 10 Sep, 2020 at 2:17 PM
There are 2 levels of inbound message notifications: Account & Campaign Account Level If you want it activated for the entire account go to Messaging ...
Thu, 10 Sep, 2020 at 2:19 PM
Depending on the type of campaign that is executed, there are a couple of different options to prevent contacts from opting in to a mobile campaign more tha...
Thu, 16 Sep, 2021 at 1:28 PM
Please Note: CBD and CANNABIS related content is PROHIBITED on all messaging codes. This list was compiled by our team and does NOT represent the actu...
Wed, 29 Dec, 2021 at 8:52 AM
No. Keywords are not case sensitive. Whether they're submitted in "lower" case, "UPPER" case, or in "Proper" case, so lo...
Thu, 10 Sep, 2020 at 2:21 PM