Where do I set-up Email & Text notifications for inbound messages? : Generic Knowledge Base Portal

Where do I set-up Email & Text notifications for inbound messages? Print

Modified on: Thu, 10 Sep, 2020 at 2:19 PM

There are 2 levels of inbound message notifications: Account & Campaign

Account Level

If you want it activated for the entire account go to Messaging > Mobile Settings > and click the Configure button for the type of notification you want to receive (Email or Text).

See Related Article: Mobile Settings > Inbound Message Notifications

Campaign Level

If you want it activated for a specific campaign go to Messaging > Mobile Campaigns > Edit the Campaign > Go to the Advanced Settings > and click the Configure button for the type of notification you want to receive (Email or Text).

See Related Article: Campaign Advanced Settings > Inbound Message Notifications

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Where do I set-up Email & Text notifications for inbound messages? Print

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