Mobile Tools

What do I do when my kiosk app says it's waiting for assignment?
The second step in pairing a tablet to an account is using the account to tell the app which kiosk to display. Your kiosk app is simply waiting for you to c...
Thu, 10 Sep, 2020 at 2:53 PM
Which file sizes & formats are needed to upload MMS Content?
ALL MMS content files sizes should be below 500kb: Single images should be .jpg format, at least 640x480 Ringtone (aka audio files) should be .mp3 forma...
Thu, 10 Sep, 2020 at 2:54 PM
How do the kiosk app options compare?
Choosing how to display a kiosk design on a device is a matter of necessity and personal choice. In terms of programming and signal demands the online and o...
Mon, 20 Dec, 2021 at 12:17 PM
Will turning Auto-Engage back on send out past messages?
No. The Auto-Engage feature does NOT retroactively send out messages once reactivated.  Once it is turned back on, the only contacts that will receive A...
Mon, 20 Dec, 2021 at 2:44 PM
How do I get the email address in the Coupon Widget to work?
In order to make the email address actionable within the coupon widget's social icons the data entered into the field provided needs to be formatted in ...
Mon, 20 Dec, 2021 at 2:55 PM
What's the Difference between ~redeem~ and ~share~?
By default, when using ~share~ in a text, the system issues contacts a coupon the same way it does with ~redeem~.  However, instead of the link opening ...
Wed, 12 Apr, 2023 at 11:30 AM
What should the kiosk offline settings be set to?
Ultimately the kiosk offline settings should make sense for the business and what is reasonable for customers to expect a text message.  In general these a...
Wed, 12 Apr, 2023 at 11:33 AM
How do I customize the Waitlist Confirmation Page verbiage?
The verbiage of the Waitlist Confirmation Page is dependent on kiosk button page messages and the waitlist settings themselves.  A) "...
Wed, 12 Apr, 2023 at 11:35 AM
Why won't my image upload?
When an image/gif/video isn't uploading there are a couple of things to check to ensure the file uploads properly:  Q - Is the image in the correct ...
Wed, 12 Apr, 2023 at 11:40 AM
How do I un-redeem a coupon?
The ability to un-redeem a reward can only be done through a Kiosk Check-In Manager. If this feature isn't active, it will need to be created in order t...
Wed, 12 Apr, 2023 at 11:42 AM