The Contacts summary shows a breakdown of the Contacts in your account. 

To access the Contact summary, click Contacts from the main menu.

Click the + icon to expand each section and view the breakdown by carrier.  

• Total Contacts - All the contacts in the account. 

• Supported Opted-In - Valid Mobile Numbers (This is the number of contacts that can receive your text message)

• Pending Consent - Total contacts that have not provided TCPA consent and cannot receive messages.

• Pending Opt-In Confirmation - Contacts that have not replied to a campaign's opt-in filter and will not receive messages.

• Opted Out Contacts - Customers who no longer want to participate in a mobile program. 

• Non-Supported Contacts - Contacts who have provided a landline, an invalid number, or who use an unsupported carrier. 

Note: Clicking the Delete All Contacts button will remove all the contacts from account.