Inbound Data Capture is a great way to add new data to existing contact profiles. This includes but is not limited to relevant information such as First Name, Email Address, and Date of Birth. This feature is used to capture data from an inbound message and save it to that contact record.
Step 1.
Click the Inbound Data Capture icon and check mark the box to activate the option.
Step 2.
Select the Contact field the captured inbound message data will be saved to.
Step 3.
Optional - Use the Send Next Message dropdown menu to select an interactive message to be sent in response to a captured reply.
Step 4.
Click the Submit, Create Message, or Update Message button save the settings.