Interactive Messages are part of the message flow a user receives when they opt-in to a mobile campaign. These texts can create a sophisticated message flow that provides for automated interactions used with special campaigns such as surveys, trivia, contests, and menu driven alerts. They can also be linked to other interactive messages, as well as have time delays enabled, and capture inbound replies among other options.

Follow the steps below to edit the interactive messages of a mobile campaign

Step 1.

Click Messaging from the platform menu.

Step 2.

Click Mobile Campaigns.

Step 3. 

Click the pencil icon in the edit column of the campaign to be revised. 

Step 4.

Click the Interactive Messages Tab to... 

• Revise the campaign’s bounceback message

• Add/Edit additional interactive messages

Step 5.

To revise the campaign message, click the Interactive Messages tab then click the Edit button of the message to be revised.

Step 6.

Edit the interactive message as needed then click the Update Message button finished.