When composing an Interactive Message, Broadcast, Inbox Message, or Trigger Message various
- Inbound Reply Options
- Data Capture
- Mobile Coupons
- Emojis
- Message Templates
- Message Personalization
- Time Delay
- Multimedia (MMS) Content
- Insert Short URL
- Insert vCard
Inbound Reply Options
This feature allows for automating the delivery of texts in response to predetermined replies from mobile subscribers. It is useful for a variety of purposes including but not limited to Text Voting, Surveys and Trivia.
See Related Article: Inbound Reply Options |
Inbound Data Capture
This feature is used to capture data from an inbound message and save it to that contact record. This is a great way to capture relevant information such as First Name, Email Address, or Date of Birth.
Mobile Coupons
Use the mobile couponing system to deliver visually appealing coupon offers or unique coupon codes. A coupon must be created before it can be issued. Use the + icon next the the drop down menu to create anew coupon on the fly, or use the Mobile Coupons page in the Mobile Tools menu. Once created, simply select desired coupons and use ~coupon~, ~redeem~, or ~share in the text message.
Emojis
Emojis are popular additions to any message. They are useful for adding emphasis and making texts more colorful and lively. Depending on the type of message (SMS vs MMS) and message code (ShortCode vs TF#), including emojis can result in higher message costs. This is due to the additional data packets that sending them requires of aggregation partners upstream partners.
Message Templates
Message templates allow users to easily load predefined messages to mobile campaigns, inbox messages, text broadcasts, and more. Editing Message Templates has a User Restriction that may not be active for all log-ins.
Message Personalization
This feature allows for composing personalize messages that insert contact data (ex: First Name) to the text (ex: First Name). This list also displays other available merge fields that are used to insert dynamic date, mobile coupons, and loyalty stats.
Time Delay
The time delay is ONLY available on mobile campaign interactive messages. This option applies a delay on the sending of the selected message by seconds, minutes, hours, days, weeks and months. For example, accounts may wish to send a message one day after someone opts in. If this is the case, simply add a 1 day delay to the interactive message.
Multimedia Content
When sending the message type MMS, accounts can elect to send the text either with or without content such as a JPG or a GIF. Use the ADD NEW button next to the drop down menu to upload content on the fly, or use the MMS Content Library in the Mobile Tools menu to upload the desired content.
Insert Short URL
This feature assists with inserting short URLS into a text message by presenting a drop down menu of the account's current short URLs. Use the plus icon to generate a short URL while scheduling a message.
When checked, the option to "Automatically Shorten Links" will shorten URLs up to 200 characters in length, that are inserted into the message composer.
Note: Long URLs that have already been shortened by the account will not generate a new short URL. Instead, the system will insert the previous short URL that was generated for the link.
Insert vCard
vCards are useful tools when instructing message recipients to save the company's information to a contact profile on their mobile device. This advanced message option displays a list of the account's available vCard URLs, making it easy to insert the desired link into a text message.