A Text Blast is a text message sent on a specific date/time. It can be sent to an individual contact or a large group of contacts. You may encounter a Send Blast button on various pages throughout the platform but the steps involved are the same.
Step 1.
Click Messaging from the main menu, then click Send Text Blast.
Step 2.
Select the mobile campaign you wish to send the message from.
Step 3.
Select the recipients for your message.
Keyword's optin contacts - This will only send the blast to contacts opted into the mobile campaign that is selected.
All contacts for my account - This will send the blast to all valid mobile contacts for your account. Basically - anyone with a mobile number to a carrier that is supported and that is not opted out.
Target List - This will send the blast to a target list of your choice.
See Related Article: Creating a Target List
Send to Imported File - This feature lets you send a message to contacts that exist on a previously imported data file.
Step 4.
When to Send: Select whether you want to send the message now or in the future.
Note: There is no going back if you send your message using the NOW option. For that reason, scheduling a FUTURE message with a minimum 10 minute window is advisable to give yourself the ability to cancel or revise the message before it is sent.
Step 5.
Select your Message Type (SMS or MMS) and Compose your text blast in the space provided.
SMS - Allows for a 114 character message (with footers) - 160 character message (without footers).
MMS - AKA “Content”, allows for a 454 character message (with footers) - 500 character message (without footers) with an option to include Content (Image, Video, Ringtone). Sending via MMS requires drafting a second non-MMS message that will be delivered to handsets and mobile carriers that do not support MMS messages.
- Sending MMS on TF or 10-DLC - MMS Content (ex .jpg) sent on a TF# or 10-DLC must be cached with our upstream partners before it can be delivered. This means that newly uploaded content should be 1st sent to someone on the account's admin as a test. The message delivered will not contain the content, but the content will now be cached upstream. When sending new content on a TF# or 10-DLC please:
- 1) Send a TEST message to 1 recipient (the message will be delivered without content).
- 2) Send a 2nd TEST message to the same recipient (the message will be delivered with the content).
- 3) Schedule the message to the desired recipients.
Step 6.
Review your message, then click the Submit button to schedule your text blast.
See Related Article: Overview of Advanced Message Options | |
See Related Article: Inbound Reply Options | |
See Related Article: Message Personalization | |
See Related Article: Inbound Data Capture | |
See Related Article: Mobile Coupons |